Get to Know Us
Founder: Jason Milen
The Business Side
I started IDN in 2000, with the vision of being a full-service I.T. firm for hire, either to supplement a business's I.T. department, or to contract as theirs if they can't support a full-time staff. I have a love for the power of computers and the internet, and with my background in the car wash industry through 1999, I saw this as a perfect marriage; I.T. for Car Washes. Even though the car wash industry is our niche, we also enjoy working with other industries.
My Grandfather started in the car wash business in 1953. Since then, our family has been innovators in the industry that I was born into, where I worked in virtually every aspect of the industry.
I am focused on customer service. To use a couple clichés that I embrace: I want to exceed customers' expectations. I try to under-promise and over-deliver. Therefore, you will always get a return phone call or email from me the same business day and I will always stand behind our work. You will always speak to me when you call, and I will personally manage your project, no matter what the size. In addition, I try to make our projects fun -- as stated by a friend, Stu Mandell, "Fun Is Good!"
I am proud to have two fantastic programmers on staff, Lien and Micah,
who are both right here in the United States. Both have many strengths which
make me confident that there is nothing we can't accomplish together!
The Personal Stuff
Residing in Colorado, I'm married to a wonderful woman -- I don't know how I got this lucky! We have the best dog and a crazy cat. We very much enjoy our friends locally, and always look forward to the next time we see our family. I have two amazing sisters, who I don't get to see nearly enough.